Question 1

How you do sell out of pizza?

Accepted Answer

We make a new batch of dough every day. Although we give our best estimate to how much dough will be needed to meet daily demand, sometimes we sell out. We will never serve you with a pizza made from a frozen dough ball.

Alternatively, you can turn any pizza into a Hero – all the same toppings as your favourite pizza, melted in an 8" ciabatta.

Question 2

When should I call to order?

Accepted Answer

It's usually best to call us as soon as you can. We open at 12:00pm and we are often completely sold out of pizzas by early evening. We can have your pizzas ready for you at any time you'd like. However, if you place your order later on in the night, wait times can be up to 2 hours, or sometimes, we may even be sold out for the evening.

Question 3

Can I pay over the phone?

Accepted Answer

No. We can't take your credit card information over the phone. However, we can guide you to send us an Interac e-Transfer. Here's what you need to know.

Question 4

Do you accept American Express?

Accepted Answer

We accept American Express, Visa, Mastercard, Apple Pay, Google Pay, Interac Debit, cash, and Interac e-Transfer.

Question 5

Can I buy a gift card?

Accepted Answer

We offer gift certificates of any amount in-store.

Question 6

Do you have any gluten-free options?

Accepted Answer

No. Although, we only serve you with pizza made from aged organic sourdough.

Question 7

What are your vegan options?

Accepted Answer

Visit our menu and look for any pizza with the "VEGETARIAN" label. Any of those pizzas can easily be made without dairy, and optionally substitued with 1 of our 2 vegan cheese options. 
We offer:
- a blend of crushed nutritional yeast and cashews to simulate the texture and flavour of cheese, or
- Violife Vegan Mozzarella, made from coconut oil.

Question 8

Can I get a half & half pizza?

Accepted Answer

Yes. We offer a half & half option for our Large 14" pizzas. Half & half pizzas incur an additional $4 charge.

Question 9

What is a "half-baked" pizza?"

Accepted Answer

We provide our customers with the option of having their pizzas half-baked. This means we will take your pizza out of the oven before it finishes baking and leave it in its box, uncut. You can take it home and finish it off in your own oven to achieve maximum freshness. We will also provide your finishers like Fresh Basil in to-go containers for you to apply after your pizza is baked.

We often suggest the half-bake option for customers who drive 15+ minutes home.
Getting your pizzas half-baked is completely free.

Question 10

Can I order a Build Your Own pizza?

Accepted Answer

No. We do not provide a build-your-own option anymore. We can do topping add-ons, removals, or substitutions for any pizza on our menu.

Question 11

Is your cheese pasteurized?

Accepted Answer

All of our dairy cheeses are pasteurized, excluding Fresh Parmesan.

Question 12

I have an allergy.

Accepted Answer

Please inform us of your allergy when you place your order. Our staff will take extra precautions to reduce the risk of cross-contaminating your food. As Salt Pizzeria has an open kitchen, we CANNOT guarantee that there will not be allergens in your food. Some common allergens we use are cashews, tomatoes, red peppers, and dairy (cow, sheep, goat).

Question 13

What are your hours of operation?

Accepted Answer

Our Spring Hours are 12:00pm until 8:00pm from Tuesday to Saturday. We are closed Sunday and Monday.

Question 14

Are you hiring?

Accepted Answer

Come visit us and ask to speak with Marion. Applicants must have a driver's license and be available to work on evenings and weekends. We look for individuals who take pride in their work and can navigate unexpected challenges.

Question 15

Your pizzas are so expensive!

Accepted Answer

We use the highest quality meats, cheeses, and vegetables to craft an authentic Italian-style pizza comparable to no other. Quality, attention to detail, and customer appreciation are our top priorities at Salt Pizzeria. You'll find that many other pizzerias top their pizzas sparsely with low-quality cheese and toppings:

Question 16

How many people will a Large 14" pizza feed?"

Accepted Answer

On average, 2 people. There is no shame in eating a whole Large 14" pizza alone, we know it's hard to resist.

Question 17

Are you a family business?

Accepted Answer

We are Grandma and Grandpa, Oma, Mom and Dad, our children, our daughter-in-laws, our grandchildren.

Question 18

Who can I contact for business inquiries?

Accepted Answer

For all business inquires pertaining to franchising, grocery supplying, or commercial package supplying, please email Marion at saltpizzeria@gmail.com.

For website or online menu questions, suggestions, or feedback, please email Jarren at dev@jarrenmorris.com.

Frequently Asked Questions